How to Fix PS5 Something Went Wrong

One of Sony’s most popular game consoles is the Play Station 5. Because of this, doing a System Update on your PlayStation 5 console is crucial, as it ensures that your system is always up to date and continues to operate efficiently. It assures that you will never have any difficulties or challenges while playing games and gives you the freedom to do so whenever you choose. 

On the other hand, there are occasions when there are problems with the upgrades to the PS5 firmware, which might result in errors such as the “Something Went Wrong” message on the PS5. Or, have you launched a game on your PlayStation 5 and received an error notice stating that something went wrong, which caused the game to close? Or, do you notice the warning when you try to install a game from a disc, update the game software, or update the system software?

The warning “Something went wrong” might have been caused by a number of different problems, including an issue with your internet connection or with the server’s maintenance, the existence of damaged or corrupted game files, or a problem with the disc that you are using to install the game. On the other hand, it could be a problem with the program.

If you are experiencing this difficulty, you have arrived at the right spot, as today, we will demonstrate how to quickly resolve this issue. 

Why Does My PS5 Keep Saying Something Went Wrong?

On your PlayStation 5 system, if you keep receiving the error message “something went wrong,” it might be due to any one of the following reasons:

  • Unsecured wifi connectivity: Updates often demand strong and consistent connections. Therefore, if you have sluggish Wi-Fi, you may need help when attempting to upgrade. Updates typically require strong and reliable connections.
  • Corrupted Update: It’s also conceivable that there was an issue with the upgrade package or with your device, which might have resulted in a corrupted update.
  • A disc that is dirty or damaged: If the disc itself has any dirt on it, then the device won’t be capable of reading it correctly and will instead display an error message.

How to Fix PS5 Error Code CE-108255-1

After you begin playing a game or an application, you can get a warning that says Something went wrong with this game or app, which indicates that you have run across this problem, CE-108255-1. The application or game is unable to launch, and this results in you being sent back to the home screen.

It may occur in a single game, but it is also possible that it could become more widespread and appear in a variety of games and applications.

The question is, what exactly is the root of the problem? CE-108255-1?

Utterly corrupt or damaged game files (if it occurs only in one specific game), a faulty PS5 database, an undiscovered defect in the system software or the game, or difficulties with the console’s hardware might be the reasons why your PS5 is throwing the error CE-108255-1.

These are the solutions to the problems associated with the error number CE-108255-1:

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1. Update/Reinstall the Game

If the error number is only shown in one specific app or game, then there is a good probability that it is a fault inside the game itself or that the game files are damaged or corrupted.

It is recommended that you first attempt to update the game or software, and if it has already been updated, you should reinstall it. Because if there’s a flaw in the game, the creators already know about it and have published a patch to address it, and if it’s a corrupted game file issue, reinstalling the game will repair it.

To update or reinstall a game, the following actions need to be taken:

  • Navigate to the Game Library section of your console.
  • Press the X button on your console once you have chosen the game or program you want to update or reinstall.
  • Select the option to Check for Updates, and then proceed to install the update.
  • To uninstall it, choose the Delete option from the available ones if it has already been updated.
  • Navigate to your Game Library, search for the game you want, and then reinstall it.

To reinstall the game using the disc, the following procedures need to be taken:

  • Navigate to the Game Library section of your console.
  • Press the X button on your console once you have chosen the game or application you want to remove.
  • To uninstall it, choose Delete from the list of available choices.
  • Put the disc into your PS5 and turn it on.
  • Click the copy button once you see the message that will appear on the screen.

2. Update PS5’s System Software

You should attempt to update the software that runs the PS5 system if the problem is still there after doing so. Many people were able to resolve the issue CE-108255-1 by upgrading the software that was running on their systems.

On a more serious side, it is very necessary that the firmware of your console is constantly kept up to date.

Following are the actions that need to be taken in order to upgrade the firmware on a PS5 via the internet:

  • Navigate to the Settings menu on your PS5.
  • Move the mouse pointer over System, then click on it.
  • Choose System Software Update & Settings from the available options under System Software.
  • Choose to Update the System software, then choose to Update Using the Internet.
  • Choose Update, then click OK.

The PlayStation is going to restart when it has completed the process of updating the system software and rebuilding the database. And I really do hope that this resolves the difficulty you’ve been having.

In the event that it does not, there is no need to be concerned! There are still a few more approaches that we are going to test.

3. Rebuild the PS5 Database

There are situations when this issue may be connected to a problem with the system files or a damaged database.

One other strategy that you need to test out is recreating the database from scratch. This function will, in essence, search the game’s data for any undesirable faults or corruptions and then fix them if it finds any.

The following is a list of the actions that must be taken to rebuild the PS5 database:

  • Keep your finger pressed firmly on the power button to switch off your PS5.
  • Turn it off and leave it off for at least two minutes.
  • In order to boot into Safe Mode, you need to press and keep holding down the power button unless you hear two distinct beeps.
  • You may use the USB cable to connect your DualSense controller to the console.
  • To connect the devices, press the PS button located on the controller.
  • Choose to Rebuild the Database using the fifth available option.
  • During the period in which the database is being rebuilt, you should not turn off the console.
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It is important to keep in mind that rebuilding the PS5 database will not remove any of the games or applications you have loaded, along with any stored game data or saved profiles you have created.

4. Reset Your PS5

As a final option, you may reset your PS5. Resetting the System is often all that is required to repair problems of this kind that are caused by errors in the software that runs the system.

When you do a reset, all of the data that is stored on your console will be deleted, and a brand new copy of the operating system software will be installed.

For this reason, it is very necessary to back up all of your data using either an external drive or the PlayStation cloud.

Creating a backup of all your data on an external device may be done as follows:

  • Navigate to the menu for the settings.
  • To access the backup and restore menu, go to System > System Software > Back Up and Restore > Back Up Your PS5
  • Choose an external disk to use, and then back up the data on it.

Following these procedures will allow you to reset your PS5:

  • Shut down your PS5.
  • In order to boot into Safe Mode, you will need to press and hold the power button until you hear two beeps.
  • Establish a connection between your controller and the console using the USB cable.
  • To connect the devices, press the PS button located on the controller.
  • Choose the seventh option, which is “Reset PS5” (Reinstall System Software).
  • To reset your System, follow the directions that appear on-screen.
  • When you are finished, you may recover your data from the drive by following the instructions that appear on-screen.

Check to see whether the problem with issue CE-108255-1 has been fixed after the reset has been performed. It ought should not be there any longer at this point.

How To Fix PS5 Can’t Load: Something Went Wrong

There is a possibility that an error message stating “Can’t load” may appear for you. It seems as if something went wrong. Please try again later, while starting up a game or attempting to connect it to the internet so that it may be played online or with other players in a multiplayer setting.

However, why do you get the warning that says “Can’t load?”?

You could receive this warning for a variety of reasons, including problems with your Internet connection, problems with the game server’s maintenance, damaged or broken game files, utilizing an earlier version of the game, a game software bug or suspension, or a restriction on your game account.

The following is a list of the several ways something may be fixed if it went wrong on a PS5:

1. Check The Internet Connection

This error message is often shown if an online game is unable to load its data as a result of problems with its connection to the internet.

Because of this, the first thing you need to do is check to see whether or not your internet connection is reliable and whether or not it is fast enough. You may check the internet connection on a PS5.

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The following is a list of the steps that need to be followed:

  • Proceed to the settings menu of your console.
  • Choose the Network option.
  • Choose Connection Status from the list of options on the left.
  • Choose to Test Your Internet Connection.
  • Be sure to check both the download and the upload speeds of your connection.

You will be able to determine whether or not there are issues with your Internet connection based on the information gathered once the test has been completed. If this is the case, you might try connecting to a different, more powerful network, rebooting your router, or using an Ethernet cable instead of your wireless connection.

If the slowness of your internet connection is not the problem, then go to the options that are listed below.

2. Check The PlayStations Network Service’s Status

Whether everything seems to be working well with your internet connection, the next thing you need to do is check to see if the PlayStation Network services are operational.

The following is a breakdown of the steps that need to be taken in order to verify the current state of the PSN:

  • Proceed to the settings.
  • Select the Network by clicking on it.
  • Choose the Status of Your Connection.
  • To see the PSN status, use the X button.

If any of the services are showing a red status, then you should hold off on using them until Sony updates them. On the other side, if the status of all the servers is green, then you should check out the procedure that follows.

What Does Rebuilding the Database Do On PS5?

A procedure known as “rebuilding the database” will delete all of the game data and system settings stored on your PS5 system. It functions similarly to resetting your PlayStation 5 to its factory settings; however, none of your saved games or applications will be lost in the process. Rebuilding the database is the option that must be selected in order to fix any issues with the PlayStation 5 database.

Rebuilding the database might be helpful if you are having trouble accessing specific capabilities of your PlayStation 5, such as installing games, and it takes just a few minutes to complete. This method will do a database scan on the system and will rebuild all of the files on your PS5 that are involved in the process of storing game information.

Although it has the potential to be helpful in repairing damaged saved files, you should only use it as a last option if nothing else has worked. When the procedure is finished, you may find that the functionality of your PS5 console has been improved in some way.

Now, if you have exhausted all other options, your best bet is to visit the official PlayStation support website for further information.

The link to the official PlayStation support page is: 


Now you know it! I have broken out the problem, as well as offered potential answers, for the most common error notification, which is Something went wrong message. Hope that this article was able to help you solve your issue. 

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Sadik Hossain
An aspiring student formed an obsession with Blogging, SEO, Digital Marketing, and Helping PC Enthusiasts To Build Amazing Gaming Builds. You can find him on Facebook

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